What is your Refund Policy?

Pyrograf Products, Inc. (PPI) does not refund purchases of PPI products unless we determine that we made an error in filling the order. This determination, and subsequent refund, is made solely at the discretion of PPI. Thus, we recommend that you carefully review your order before placing it on our Website. By accessing and ordering products through the Pyrograf Products, Inc. (PPI) website, you agree that you have read, understand and accept this refund policy.

If you have any questions about our refund policy, please contact PPI or write us at:

Pyrograf Products, Inc.
Order Fulfillment Manager
154 W. Xenia Ave.
P.O. Box 579
Cedarville, OH 45314

What is your Privacy Policy?

By accessing and using the Pyrograf Products, Inc. (PPI) website ("Website"), you agree that you have read, understand and accept the privacy policy below for all use of PPI's website. If you do not agree to this privacy policy, it is recommended that you do not use the Website.

If you have any questions about our privacy policy or the terms and conditions, please contact PPI or write us at:

Pyrograf Products, Inc.
Privacy Officer
154 W. Xenia Ave.
P.O. Box 579
Cedarville, OH 45314

When And How Does This Website Collect Personal Information?

Cookies

Cookies may be required to use this Website. We may use cookies to improve the quality of our service, to track your online session, and to assign you with access permissions based on the type of support you require. We may also use cookies to track unauthorized attempts to access, modify, or delete files on our servers. At no time, except when required by law, do we share information from cookies with third parties.

Registration

This Website may link to other websites that may require registration for users. As part of the registration process, you may be asked to provide certain types of Personal Information. Personally identifying information is any information that can be used to identify and contact you, including your e-mail address, full name, address, or telephone number. We use this information to manage your account and to provide you with personalized and customized service.

Advertisers never see or have access to your Personal Information. However, we may share "aggregated" information. Aggregated information is data we collect about a group or category of customers from which individual customer identities have been removed.

Eligibility

PPI reserves the right to restrict access to this Website, areas of this Website, or other websites we administer.

Contact Information

This Website may request Personal Information from you to provide you with personalized service or to ensure that we can contact you in response to your inquiries. PPI may also allow you to sign-up for email alerts and newsletters and may require you to provide Personal Information so that we may confirm user registrations, update you concerning new products, respond to your customer service or sales inquiries, or to resolve other issues related to Website operations and PPI products.

Links to Other Sites

Please note that you could be directed to another site while using this Website. When you link to another site, you should review its privacy policy, as it may be different from our Privacy Policy. Such sites may send their own cookies to users and otherwise collect data or solicit personal information. PPI is not responsible, and shall not be liable, for the privacy practices of linked sites or any use such sites may make of any information collected from you. This Privacy Policy applies solely to information collected by this Website.

Links from Other Sites

You may be directed to PPI from another site or service. Our web servers automatically collect the web URL of the site from which you linked. This information is collected to understand the services referring traffic and to present appropriate content to our current and potential customers.

When Does Pyrograf Products, Inc. Share My Personal Information?

Business Transfers

PPI does not sell or rent any of your Personal Information with third parties without first asking your consent to do so. If PPI is ever sold, or all or substantially all of the assets relating to PPI are transferred to another entity, we will transfer the information you have provided to the acquiring entity in order to ensure continuity of your personalized service.

When Required by Law

We recognize and welcome our obligation to comply with the law and this policy is subject to that obligation. We will, therefore, disclose personally identifiable information in response to a request from law enforcement officials or as otherwise required by law, or if we believe it is necessary to protect someone's safety or to enforce our Terms of Service.

Aggregate Data

When you access this Website, our server automatically may collect certain information that is not personally identifiable, such as your IP address, pages viewed, and length of time spent on the web site. We collect and use this information, in the aggregate only, to diagnose problems with our server, to improve this Website, and to provide content of interest to you. We may also give investors and business partners access to aggregate data about our users and their use of this Website.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

PPI takes precautions to ensure the security of your information and strives to keep it accurate. However, we cannot guarantee that hackers or unauthorized personnel may not gain access to your personal information despite our efforts.

Consent To Privacy Policy

By using this site you consent to the collection and use of information about you in the ways described in this Privacy Policy. PPI reserves the right to update and amend this Privacy Policy from time to time to remain consistent with new products, services, processes and Internet privacy legislation. We will post changes to the Privacy Policy on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. The amended Privacy Policy shall automatically be effective five (5) days after it is initially posted on the web site. Your continued use of the this Website after the effective date of any posted change constitutes your acceptance of the amended Privacy Policy as modified by the posted changes. For this reason, we encourage you to review this Privacy Policy whenever you use this Website.

Do you have an suggestions / questions?

Please email us and we'll get back to you as soon as possible.



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