What is your Refund Policy?
Pyrograf Products, Inc. (PPI) does not refund purchases of PPI products unless we determine that we made an error in filling the order. This determination, and subsequent refund, is made solely at the discretion of PPI. Thus, we recommend that you carefully review your order before placing it on our Website. By accessing and ordering products through the Pyrograf Products, Inc. (PPI) website, you agree that you have read, understand and accept this refund policy.
If you have any questions about our refund policy, please contact PPI or write us at:Pyrograf Products, Inc.
Order Fulfillment Manager
154 W. Xenia Ave.
P.O. Box 579
Cedarville, OH 45314
This Website may link to other websites that may require registration for users. As part of the registration process, you may be asked to provide certain types of Personal Information. Personally identifying information is any information that can be used to identify and contact you, including your e-mail address, full name, address, or telephone number. We use this information to manage your account and to provide you with personalized and customized service.
Advertisers never see or have access to your Personal Information. However, we may share "aggregated" information. Aggregated information is data we collect about a group or category of customers from which individual customer identities have been removed.Eligibility
PPI reserves the right to restrict access to this Website, areas of this Website, or other websites we administer.Contact Information
This Website may request Personal Information from you to provide you with personalized service or to ensure that we can contact you in response to your inquiries. PPI may also allow you to sign-up for email alerts and newsletters and may require you to provide Personal Information so that we may confirm user registrations, update you concerning new products, respond to your customer service or sales inquiries, or to resolve other issues related to Website operations and PPI products.Links to Other Sites
You may be directed to PPI from another site or service. Our web servers automatically collect the web URL of the site from which you linked. This information is collected to understand the services referring traffic and to present appropriate content to our current and potential customers.
When Does Pyrograf Products, Inc. Share My Personal Information?Business Transfers
PPI does not sell or rent any of your Personal Information with third parties without first asking your consent to do so. If PPI is ever sold, or all or substantially all of the assets relating to PPI are transferred to another entity, we will transfer the information you have provided to the acquiring entity in order to ensure continuity of your personalized service.When Required by Law
We recognize and welcome our obligation to comply with the law and this policy is subject to that obligation. We will, therefore, disclose personally identifiable information in response to a request from law enforcement officials or as otherwise required by law, or if we believe it is necessary to protect someone's safety or to enforce our Terms of Service.Aggregate Data
When you access this Website, our server automatically may collect certain information that is not personally identifiable, such as your IP address, pages viewed, and length of time spent on the web site. We collect and use this information, in the aggregate only, to diagnose problems with our server, to improve this Website, and to provide content of interest to you. We may also give investors and business partners access to aggregate data about our users and their use of this Website.Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
Do you have an suggestions / questions?
Please email us and we'll get back to you as soon as possible.